Cafe & Sweets · Practical guide
Baskin-Robbins
"31" Flavors & Crackling Popping Shower
Prices, ordering steps, payment details, and common mistakes — in one place.
Quick Facts
Last checked against official information: 2026-11-09.
| Feature | Details |
|---|---|
| Japanese name | サーティワン アイスクリーム (Satiwan Aisukurimu) |
| Category | Cafe & Sweets / Ice Cream Specialty Shop & Ice Cream Cakes |
| Store Count | 1,097 locations across all 47 prefectures in Japan (per the official store locator; Japan's largest ice cream chain), operated by B-R 31 Ice Cream Co., Ltd. (Store Locator) |
| Ordering Style | Counter service; select cup or cone type, choose scoop size (Single, Double, Triple), pick flavors from showcase; free sample taste spoons available upon request; pay at cashier or automated self-service kiosk |
| Membership Required? | No membership or ID required (optional official "31Club" mobile app for Ice Miles and digital coupons) |
| Approximate Price Range | Regular Single ~¥420; Small Double ~¥510; Regular Double ~¥760 (open pricing system with minor regional variations); average spend ~¥400–¥1,000; all tax-included (subject to revision) |
| Payment Methods | Cash, major credit cards (Visa, Mastercard, JCB, American Express, Diners Club, UnionPay), Japanese transit IC cards (Suica, PASMO, etc.), electronic money (iD, QUICPay, Rakuten Edy, nanaco, WAON), and smartphone QR code payments (PayPay, d-barai, Rakuten Pay, au PAY, Merpay) |
| Multilingual Support | Flavor tags and overhead menu boards feature clear English and Japanese names with visual illustrations |
What it is
Baskin-Robbins Japan (サーティワン アイスクリーム), universally known in Japan simply as "31" (Sati-wan), is Japan's undisputed #1 ice cream brand with over 1,090 stores. Operating under the founding motto of offering 31 distinct flavors so customers can discover a new taste every single day of the month, the Japanese franchise has evolved into a unique cultural sensation. While maintaining global favorites like Jamoca Almond Fudge and Chocolate Mint, Baskin-Robbins Japan is world-famous for its exclusive Japan-original inventions—most notably "Popping Shower", an addictive mint-and-white-chocolate flavor packed with popping candy that has ranked as Japan's #1 flavor for over two decades. From cute Pokémon ice cream cakes to complimentary pink tasting spoons, it is a fun, sweet stop in shopping malls and train stations.
How to order
Ordering at Baskin-Robbins Japan follows an easy step-by-step process:
- Step up to the showcase: Join the queue and browse the glass display containing 31 to 32 colorful ice cream tubs.
- Request a free sample spoon: If you are curious about an unfamiliar flavor, politely ask the staff: "Taste spoon, onegaishimasu" or point and say "Shishoku dekimasu ka?" Staff will happily hand you a pink spoon with a generous sample bite.
- Choose your scoop count and size:
- Single: Small (Kizzu) or Regular (Regyura).
- Double: Small Double (Sumoru Daburu) or Regular Double (Regyura Daburu).
- Triple Pop: Three cute mini scoops (Toripuru Poppu).
- Choose your container: Select a paper Cup (Kappu), standard Sugar Cone (Kon), or freshly baked Waffle Cone (Waffuru Kon - small extra charge).
- Name your flavors: Tell the staff your chosen flavor(s) (e.g., "Popping Shower and Matcha").
- Pay at the cashier: Receive your scooped ice cream and pay at the register or self-checkout kiosk using cash, credit cards, transit IC, or smartphone QR codes.
- Grab napkins & spoons: Take napkins and extra pink spoons from the counter dispenser and enjoy at the mall food court or seating bench.
What to order first
Flavors below reflect signature bestsellers officially highlighted on the Baskin-Robbins Japan Official Website:
- Popping Shower (ポッピングシャワー): Japan's legendary #1 flavor developed exclusively in Japan; refreshing white chocolate and subtle mint ice cream loaded with colorful pop-rock candies that pop and crackle delightfully in your mouth (~¥420 Regular Single).
- Caramel Ribbon (キャラメルリボン): A perennial top-three favorite; smooth vanilla ice cream threaded with thick, buttery ribbons of sweet caramel.
- Matcha (抹茶): Crafted specifically for the Japanese palate using premium Uji matcha green tea leaves, balancing rich sweetness with aromatic tea bitterness.
- Love Potion #31 (ラブポーションサーティワン): A sweet and tart raspberry-white chocolate ice cream studded with chocolate-covered raspberry heart candies.
- Character Collaborative Cups & Ice Cream Cakes: Limited-edition seasonal sundaes and cups featuring beloved Japanese characters like Pokémon (Pikachu), Super Mario, Disney, or Sanrio.
Payment & practical info
Prices and details checked: September 2026.
Practical dining and payment guidance based on official B-R 31 Ice Cream Co. policies (consult the Official Store Locator for branch locations):
- Accepted Payment Methods: Accepts cash, international credit cards (Visa, Mastercard, JCB, American Express, Diners Club, UnionPay), Japanese transit IC cards (Suica, PASMO, etc.), electronic money (iD, QUICPay, Rakuten Edy, nanaco, WAON), and smartphone QR code payments (PayPay, d-barai, Rakuten Pay, au PAY, Merpay).
- Open Pricing System: Prices are set under an open pricing system and may vary slightly by a few dozen yen between quiet suburban stores, premium shopping malls, and major theme parks/train stations.
- Dry Ice for Takeout: If purchasing cups or pints to take back to your hotel, ask for dry ice (Dorai aisu). Stores provide dry ice packaging keeping ice cream frozen for up to 30 minutes free, or up to 2 hours for a small fee.
- Wi-Fi & Seating: Most branches are located within shopping malls, department store basements, or station plazas with communal seating areas.
- Tax-Free Status: Not eligible for tax-free shopping. Ice cream is food for domestic consumption.
Good to know / Common mistakes
- Not knowing the local name: If you ask locals for "Baskin-Robbins," they might look confused. In Japan, the brand is universally referred to as "31" (Sati-wan).
- Skipping the free Taste Spoon: Don't be shy about asking to sample a flavor. Staff are trained to provide complimentary taste spoons so you can find your favorite.
- Missing Japan-exclusive flavors: Don't just order the same flavor you eat at home. Try Japan-exclusive creations like Popping Shower, seasonal Sakura, Japanese sweet potato (Anno Imo), or limited-time anime sundaes.
- Tipping: Tipping is not customary in Japan, so there is no need to leave a tip. Pay your exact bill total at the counter.
FAQ
Q1: What is the most popular flavor in Baskin-Robbins Japan? "Popping Shower" is the undisputed #1 flavor in Japan, featuring creamy white chocolate and light mint ice cream loaded with crackling pop-rock candies.
Q2: How much does a scoop cost at 31 in Japan? A Regular Single scoop costs around ¥420, while a Small Double costs around ¥510 and a Regular Double costs around ¥760 tax-included (pricing varies slightly by branch).
Q3: Can I sample flavors before buying? Yes. Simply point to any flavor and ask for a "taste spoon" (Shishoku), and staff will hand you a complimentary pink sample spoon.
Sources
- Baskin-Robbins Japan Official Website: https://www.br31.jp/ (Verified: 2026-09-26)
- Baskin-Robbins Store Locator: https://store.br31.jp/br31/ (Verified: 2026-09-26)